Communicative Situation of Agreement in Business English Class
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Abstract: The research deals with the problem of teaching successful communication skills to the foreign language students. Such skills allow one to realize all the functions of the communication which is extremely important nowadays when some kind of dissonance can be found in many spheres of communication (politics, intercultural and interpersonal communication). The aim of the research is to use the revealed models of communicative situation of agreement in teaching students of linguistic departments successful communication on Business English topics. The hypothesis is the following: developing the skills of negotiation in the course of Business English (topics “Negotiations”, “Telephone Conversation”, “Signing a Contract”) will be more effective if it is based on communicative models of agreement. During the research the factors of successful communication were studied (V. A. Kan-Kalik, A. P. Sharuhin). About 120 communicative situations of agreement were analyzed; afterwards they were made into universal models. Two of them are described in this article. On the basis of the models the schemes of dialogues and cards for role-plays were developed and then used in the language classroom. 72 bachelor and master degree students of the Institute of Foreign Languages, USPU (Russia), and University American College Skopje (Republic of Macedonia) took part in the research (aged 18–25, 85% female). The contribution of each author in this research is the following: D. Starkova – 40%, A. Mursich – 40%, I. Trajanovska – 20%. Several variants of solving the problem and several ways of developing the role-play can be suggested to every model which proves their versatility and practical value. The following students’skills have improved: the skill to give arguments, to make an appealing suggestion, to give reasons for refusal, to understand one’s partner, to find a compromise.
Key words: BUSINESS ENGLISH COMMUNICATION; COMMUNICATIVE COMPETENCE; MODEL OF COMMUNICATIVE SITUATION; FOREIGN LANGUAGE TEACHING; AGREEMENT; SUCCESSFUL COMMUNICATION.
Starkova, D. А., Murzich, A. N., Trajanovska, I. (2020). Communicative Situation of Agreement in Business English Class. In Philological Class. 2020. Vol. 25 ⋅ №2. P. 218-226. DOI 10.26170/FK20-02-19.